Customer Retention

Retaining customers is vital to the success of your businesss. Leading business publications note that 80% of sales come from 20% of your customers. As a result, retaining customer loyalty is a vital component of your business. In other words—stay in front of your customers on a regular basis. A customer retention campaign may be just the right solution to secure those valuable relationships and stay in front of your customers. At Florida Print Solutions, we offer solutions that help you develop successful customer retention programs that are easy to implement.

Customer retention is easier when customers receive consistent messaging from you. At the end of the day, your customers have a lifetime of value waiting to be tapped. Make sure it’s by you and not your competitor with a customer retention program by Florida Print Solutions.

Some of the best ways to attract customer attention is through promotional products. We can help you identify advertising specialty products that can be personalized with your company logo and message. There are many other ways to stay in front of customers through seasonal promotions, holidays and incentives to drive sales. Florida Print Solutions can even help you with graphic design to ensure your marketing piece stands out from the crowd.

 

Customer Reactivation

Your customers are your greatest assets—be sure to renew your relationship with them. If you haven’t seen or heard from your customers in a while, then consider renewing your relationship today. Start by working with Florida Print Solutions to implement a customer reactivation program to help stimulate activity with your dormant customers. After all, your customers are your greatest assets.

Many loyalty-marketing programs are built around customer reactivation goals. They are designed to both keep and recapture your customer’s business. A proven method of stimulating activity is to encourage dialogue with your customers using our digital and offset printing services to produce direct mailers that let your customer know you’d like to hear from them. Take it a step further with an integrated direct marketing campaign where your mail piece can drive them to a website page to take a short survey so you can learn more about their needs.